VAT : BE0886769545
+32 (0)2 734 01 11
Open : Monday - Thursday from 9.00 to 5.00 and on Friday from 9.00 to 3.00.
By appointment.

General terms and conditions

Except by express exemption duly countersigned, these terms and conditions of sale shall apply between the parties, any contrary general terms and conditions of purchase on their part notwithstanding.
a) Supplies and services shall be invoiced at the rate in force on the date of provision, unless expressly agreed otherwise.
b) The minimum rate for our services is €40.
c) Estimates for written translations are given for information only, whereby the amount invoiced will not differ by more than 10%
Delivery time frames are given for information only.
Compensation shall be payable for any cancellation of a firm order as of 15 days before the date of the meeting.  For interpreting, it shall amount to 50% of the total price and 100% on the same day or the previous working day, if the event does not take place.  For translation, compensation shall amount to the work already carried out.
Complaints concerning orders, supplies or services must be made by registered letter within three days of their execution.  Contestations of invoices must be notified by registered letter within eight days of the dispatching of the invoice.  Failure to comply with the afore-indicated time limits will result in preclusion.
Our invoices are payable thirty days as of the date of the invoice, unless expressly agreed otherwise.
An advance payment of 50% may be required, depending on the scope and duration of the services.  Acceptance of the order shall be suspended for as long as said advance payment has not been made. 
When invoices become overdue, the following sums shall be payable automatically, as of right, and without prior notice:
a) Compensatory interest at an annual rate of 10%;
b) Contractual damages of 12% pursuant to the irreducible penalty clause, with a minimum of €40. 
No new orders will be accepted if an invoice is not paid when due.
The Brussels courts shall have exclusive competence in case of disputes, irrespective of the nature and cause thereof, including in the event of recourse in warranty or a case with multiple defendants.